We offer excellent customer service combined with comprehensive provider networks.
We built the first PPO network in the Kansas City metropolitan area.
Our mission is to improve the health status of the people in the communities we serve.
We grew up in Kansas City and we remain strongly rooted in our community.
We are your health care partner.
Preferred Health Professionals (PHP) is an innovative health care delivery solution designed to reduce costs and provide greater benefits through our Preferred Provider Organization (PPO). Our PHP Network was the first available in the Kansas City and Topeka areas. Over three decades, the PPO concept has grown to be a preferred managed health care solution for providers and individuals seeking health care services. PHP offers access to several PPO networks, making us one of the region's most sought-after PPO network providers.
To provide innovative, high-quality and cost-effective provider network arrangements and other health care products and services for the benefit of our customers, and ultimately to improve the health status of the people in the communities we serve.
To be the leading and most respected PPO in the region that we serve. Leadership will be earned by providing our customers with excellent customer service and best value, and our members with comprehensive and high quality provider networks and health care services.
Top reasons to choose Preferred Health Professionals
- We have the most comprehensive networks in Kansas and Missouri. Our PPO products include hundreds of physicians, in virtually every practice specialty, as well as hundreds of hospitals throughout Kansas and Missouri. It's hard to find a provider who ISN'T a participant in one of our networks.
- We provide substantial savings. Because we've been negotiating provider discounts since we introduced the region's original PPO in 1983, ours are some of the deepest discounts in the industry.
- Our customer service excels above industry norms. Our customer service professionals average over 18 years with the company. Our hold times, dropped calls, and other standards of service are consistently better than industry averages.
- We are your long-term partners, committed to YOUR success. We work with employers, carriers, TPAs, brokers and payors to create the best value in PPO products and the best service of any network provider in Kansas and Missouri so that you never need to look anywhere else.
- We provide accurate and timely claims repricing. With an accuracy rate of 99% and an average 1.0 day turnaround on claims, no one can match our record of fast, accurate claims resolution.
- We are home-grown and locally-based. Preferred Health Professionals grew up in Kansas City and remains strongly rooted in the local community.